PRIVACY POLICY
Welcome to US.Mentos.com (our “Site”), a website owned and operated by
Perfetti Van Melle USA, Inc. (“us”, “we”, “our”, or “Perfetti”). We respect your privacy and are committed to protecting personally
identifiable information you may provide us through our Site. We have adopted this privacy policy
("Privacy Policy") to explain what information may be collected on
our Site, how we use this information, and under what circumstances
we may disclose the information to third parties. This Privacy Policy applies only to information we collect through our
Site and does not apply to our collection of information from other
sources.
This
Privacy Policy, together with the Terms of Use posted on our Site, set forth
the general rules and policies governing your use of our Site. Depending on your activities when
visiting our Site, you may be required to agree to additional terms and conditions.
We
generally keep this Privacy Policy posted on our Site and you should review it
frequently, as it may change from time to time without notice. Any changes will be effective
immediately upon the posting of the revised Privacy Policy. When you access our Site, you agree to
this Privacy Policy. IF YOU DO NOT
AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE,
IMMEDIATELY STOP USING OUR SITE.
A. INFORMATION
WE COLLECT
Our Site
typically collects two kinds of information about you: (a) information that you
provide which personally identifies you; and (b) information that does not
personally identify which we automatically collect when you visit our Site or
that you provide us.
(1) Personally
Identifiable Information: Our
definition of personally identifiable information includes any information that
may be used to specifically identify or contact you, such as your name, mail
address, phone number, etc. As a
general policy, we do not automatically collect your personally identifiable
information when you visit our Site. In certain circumstances, we may request, allow or otherwise provide you
an opportunity to submit your personally identifiable information in connection
with a feature, program, promotion or some other aspect of our Site. For instance, you may: (a) provide your
name, mail/shipping address, e‑mail address, credit
card number, and phone number when registering with our Site, using our online
store, or in connection with a contest entry; (b) provide certain demographic
information about you (e.g., age, gender, purchase preference, usage
frequency, etc.) when participating in a survey, poll, or joining a club; or
(c) post a product rating and recommendation on our Site. Certain information may not be personally
identifiable when standing alone (e.g., your age), but may become so when
combined with other information (e.g., your age and name). Whether or not you provide this
information is your choice; however, in many instances this type of information
is required to participate in the particular activity, realize a benefit we may
offer, or gain access to certain content on our Site.
(2) Non-Personal
Information: Our definition of
non-personal information is any information that does not personally identify
you. Non-personal information can
include certain personally identifiable information that has been
de-identified; that is, information that has been rendered anonymous. We obtain non-personal information
about you from information that you provide us, either separately or together
with your personally identifiable information. We also automatically collect certain non-personal
information from you when you access our Site. This information can include, among other things, IP
addresses, the type of browser you are using (e.g., Internet Explorer,
Firefox, Safari, etc.), the third party website from which your visit
originated, the operating system you are using (e.g., Vista, Windows XP,
Macintosh OS, etc.), the domain name of your Internet service provider (e.g., America Online,
NetZero, etc.), the search terms you use on our Site, the specific web pages
you visit, and the duration of your visits.
B. HOW
WE USE AND SHARE THE INFORMATION COLLECTED
(1) Personally
Identifiable Information: The personally identifiable information you submit to us is
generally used to carry out your requests, respond to your inquiries, better
serve you, or in other ways naturally associated with the circumstances in
which you provided the information (e.g., participation in focus groups, polls,
surveys, contests, sweepstakes, reward programs, play games, etc.). We may also use this information to
later contact you for a variety of reasons, such as customer service, providing
you promotional information for our products or similar products from our
parent company, subsidiaries, or other affiliated companies (“affiliated
companies”), or to communicate with you about content you have posted or shared
with us via our Site. You may
opt-out from receiving future promotional information from us or our affiliated
companies, or direct that we not share your information with any affiliated
companies, as set forth below.
In certain instances we may also share your
personally identifiable information with our third party vendors performing
functions on our behalf (or on behalf of our affiliated companies) – e.g., vendors that process
credit card orders, deliver our merchandise, administer our promotions, provide
us marketing or promotional assistance, analyze our data, assist us with
customer service, etc. Our vendors
agree to use this information, and we share information with them, only to
carry out our requests. In
addition, we may share your personally identifiable information with
participating sponsors to a program or promotion (e.g., a sweepstakes or
contest) you enter via our Site. Except as provided in this Privacy Policy, our Terms of Use, or as set
forth when you submit the information, your personally identifiable information
will not be shared or sold to any third parties without your prior approval.
(2) Non-Personal
Information: We use non-personal
information in a variety of ways, including to help analyze site traffic,
understand customer needs and trends, carry out targeted promotional
activities, and to improve our services. We may use your non-personal information by itself or aggregate it with
information we have obtained from others. We may share your non-personal information with our affiliated companies
and third parties to achieve these objectives and others, but remember that
aggregate information is anonymous information that does not personally
identify you.
C. OTHER
USES AND INFORMATION
(1) IP
Addresses: An IP address is a
number that is automatically assigned to your computer whenever you are surfing
the Internet. Web servers
(computers that “serve up” web pages) automatically identify your computer by
its IP address. When visitors
request pages from our Site, our servers typically log their IP addresses. We collect IP addresses for purposes of
system administration, to report non-personal aggregate information to others,
and to track the use of our Site. IP addresses are considered non-personal information and may also be
shared as provided above. It is not
our practice to link IP addresses to anything personally identifiable; that is,
the visitor’s session will be logged, but the visitor remains anonymous to
us. However, we reserve the right
to use IP addresses to identify a visitor when we feel it is necessary to
enforce compliance with our Site rules or to: (a) fulfill a government request; (b) conform with the
requirements of the law or legal process; (c) protect or defend our legal
rights or property, our Site, or other users; or (d) in an emergency to protect
the health and safety of our Site’ users or the general public.
(2) Cookies: “Cookies” are small text files from a
website that are stored on your hard drive. These text files make using our Site more convenient by,
among other things, saving your passwords and preferences for you. Cookies themselves do not typically
contain any personally identifiable information. We may analyze the information derived from these cookies
and match this information with data provided by you or another party. We may provide our analysis and certain
non-personal information to third parties (who may in turn use this information
to provide advertisements tailored to your interests), but this will not
involve disclosing any of your personally identifiable information. Please note that advertisers that serve
advertisements on our Site may also use their own cookies which are subject to
the advertiser’s privacy policies, not this Privacy Policy.
If you are concerned about the storage and use
of cookies, you may be able to direct your internet browser to notify you and
seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually
from your hard drive through your internet browser or other programs. Please note, however, that some parts
of our Site will not function properly or be available to you if you refuse to
accept a cookie or choose to disable the acceptance of cookies.
(3) E-mail
Communications: If you send us an e-mail with questions or comments, we may use your
personally identifiable information to respond to your questions or comments,
and we may save your questions or comments for future reference. For security
reasons, we do not recommend that you send non-public personal information,
such as passwords, social security numbers, or bank account information, to us
by e-mail. However, aside from our
reply to such an e-mail, it is not our standard practice to send you e-mail
unless you request a particular service or sign up for a feature that involves
e-mail communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you
information about our other products and services, or you consented to being
contacted by e‑mail for a particular purpose. In certain instances, we may provide
you with the option to set your preferences for receiving e-mail communications
from us; that is, agree to some communications but not others. You may “opt out” of receiving future
e-mail communications from us by clicking the "unsubscribe" link
included at the bottom of most e-mails we send, or as provided below.
(4) Transfer
of Assets: As we continue to
develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all)
of our assets, the personally identifiable information and non-personal information
we have about you will be transferred to and used by this acquiring entity,
though we will take reasonable steps to ensure that your preferences are
followed. Also, if any bankruptcy
or reorganization proceeding is brought by or against us, all such information
may be considered an asset of ours and as such may be sold or transferred to
third parties.
(5) Other: We reserve the right to disclose any
personally identifiable or non-personal information about you if we are
required to do so by law or if we believe that such action is necessary to: (a)
fulfill a government request; (b) conform with the requirements of the law or
legal process; (c) protect or defend our legal rights or property, our Site, or
other users; or (d) in an emergency to protect the health and safety of our
Site’ users or the general public.
D. CHILDREN
We
do not knowingly collect or solicit personally identifiable information from
anyone under the age of 13 or knowingly allow such persons to register. If you
are under 13, do not send any information about yourself to us, including your
name, address, telephone number, or e-mail address.
E. KEEPING
YOUR INFORMATION SECURE
We have implemented security measures we
consider reasonable and appropriate to protect against the loss, misuse, and
alteration of the information under our control. Please be advised, however, that while we strive to protect
your personally identifiable information and privacy, we cannot guarantee or
warrant the security of any information you disclose or transmit to us online
and are not responsible for the theft, destruction, or inadvertent disclosure
of your personally identifiable information.
F. OTHER
SITES
Our Site may link to or contain links to other
third party websites that we do not control or maintain, such as in connection
with purchasing products referenced on our Site and banner advertisements. We are not responsible for the privacy
practices employed by any third party website. We encourage you to note when you leave our Site and to read
the privacy statements of all third party websites before submitting any
personally identifiable information.
G. CONTACT
AND OPT-OUT INFORMATION
(1) Contact: If you have any questions about this
Privacy Policy, the practices of this Site, or your dealings with this Site,
please send an e-mail to customer.service@us.pvmgrp.com. We can also be reached at:
Perfetti Van Melle USA, Inc.
3645 Turfway Road
P.O. Box 18190
Erlanger, KY 41018-0190
(859) 283-1234
(2) Review,
Correct, Delete, and Opt-Out: Please use the above contact information if you wish to: (a)
review the personally identifiable information we have collected about you; (b)
provide us corrections to information we have collected; (c) direct us to stop
sending you Marketing communications; or (d) wish withdraw your consent to
sharing your personally identifiable information. We will respond to your request and, if applicable and appropriate, make
the requested change in our active databases as soon as reasonably
practicable.
